Terms of service

Welcome to ZIPZEE . These Terms of Service govern your access to and use of our website, products, and services.


By accessing or using our website, you agree to comply with and be legally bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.


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1. Eligibility


By using this website, you confirm that:


  • You are at least 18 years old or using the website under parental supervision.
  • You are legally capable of entering into binding contracts under Indian law.
  • All information provided by you is accurate and complete.


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2. Account Terms


To access certain features, you may be required to create an account.


You agree to:


  • Provide accurate and updated information
  • Maintain the confidentiality of your account credentials
  • Be responsible for all activities conducted through your account
  • Notify us immediately of unauthorized access or security breaches


We reserve the right to suspend or terminate accounts that violate these Terms.


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3. Products and Services


[ZIPZEE] offers fashion products, apparel, accessories, and related items through its online store.


All products displayed on the website are subject to availability. We reserve the right to:


  • Modify or discontinue products without notice
  • Limit quantities available for purchase
  • Refuse service to any customer at our discretion


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4. Product Descriptions


We strive to ensure product descriptions, images, pricing, and specifications are accurate.


However:


  • Actual product colors may vary depending on device screens
  • Minor variations in design, print placement, or material may occur
  • We do not guarantee that all product descriptions are completely error-free


If a product differs significantly from its description, customers may contact us for support.


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5. Pricing and Payment


All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.


Customers agree that:


  • Prices may change without prior notice
  • Applicable taxes, shipping fees, or additional charges may apply
  • Payments must be completed before order processing


We may accept payments through:


  • UPI
  • Credit/Debit Cards
  • Net Banking
  • Wallets
  • Other approved payment methods


Payments are securely processed through third-party payment gateways.


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6. Order Acceptance and Cancellation


Placing an order does not guarantee acceptance.


We reserve the right to:


  • Cancel or refuse any order
  • Limit quantities purchased
  • Reject suspicious or fraudulent transactions
  • Cancel orders due to pricing errors or stock issues


If payment has already been processed for a canceled order, eligible refunds will be initiated according to our refund policy.


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7. Shipping and Delivery


We aim to process and ship orders within the estimated timelines mentioned on the website.


However:


  • Delivery timelines are estimates only
  • Delays may occur due to logistics, weather, strikes, holidays, or unforeseen circumstances
  • Customers are responsible for providing accurate shipping information


[ZIPZEE] is not liable for delays caused by courier partners or incorrect customer details.


Risk of loss and ownership transfers to the customer upon delivery.


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8. Returns, Refunds, and Exchanges


Customers may request returns or exchanges subject to our Return Policy.


Generally:


  • Items must be unused, unwashed, and in original condition
  • Requests must be initiated within the specified return window
  • Certain items may not be eligible for return due to hygiene, customization, or promotional reasons


Refunds, if approved, will typically be processed to the original payment method within a reasonable timeframe.


Shipping charges may be non-refundable unless the return is due to our error.


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9. Intellectual Property


All website content including:


  • Logos
  • Brand names
  • Designs
  • Graphics
  • Product images
  • Text
  • Website layout


are the intellectual property of [ZIPZEE] or licensed to us.


Users may not copy, reproduce, distribute, or exploit any content without prior written permission.


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10. Prohibited Uses


Users agree not to:


  • Violate any applicable laws or regulations
  • Use the website for fraudulent purposes
  • Attempt unauthorized access to systems or accounts
  • Upload malicious software or harmful code
  • Interfere with website security or functionality
  • Copy or misuse website content
  • Use automated systems such as bots or scrapers without permission


Violation of these Terms may result in legal action and account termination.


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11. User-Generated Content


If users submit reviews, comments, or other content:


  • The content must not be unlawful, abusive, defamatory, or misleading
  • Users grant [ZIPZEE] a non-exclusive right to use, display, and reproduce such content for business purposes


We reserve the right to remove inappropriate content without notice.


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12. Limitation of Liability


To the fullest extent permitted under applicable law, [ZIPZEE] shall not be liable for:


  • Indirect or consequential damages
  • Loss of profits or revenue
  • Business interruption
  • Data loss
  • Delays or service interruptions
  • Errors or inaccuracies on the website


Our total liability, if any, shall not exceed the amount paid by the customer for the relevant order.


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13. Indemnification


You agree to indemnify and hold harmless [ZIPZEE], its owners, employees, affiliates, and partners from any claims, liabilities, damages, or expenses arising from:


  • Your misuse of the website
  • Violation of these Terms
  • Violation of applicable laws or third-party rights


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14. Privacy


Use of the website is also governed by our Privacy Policy.


By using our services, you consent to the collection and use of information as described in the Privacy Policy.


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15. Force Majeure


We shall not be held liable for delays or failure to perform obligations due to events beyond our reasonable control, including:


  • Natural disasters
  • Internet failures
  • Government restrictions
  • Strikes
  • Pandemics
  • War
  • Technical failures


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16. Governing Law and Jurisdiction


These Terms shall be governed by and interpreted in accordance with the laws of India.


Any disputes arising from these Terms or use of the website shall be subject to the exclusive jurisdiction of the courts located in:


[Jamshedpur, Jharkhand, India]


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17. Changes to Terms


We reserve the right to update or modify these Terms at any time without prior notice.


Changes become effective immediately upon posting on the website. Continued use of the website constitutes acceptance of revised Terms.


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18. Contact Information


For questions, complaints, or legal concerns, please contact:


Business Name: [ZIPZEE]

Email: [EMAIL ADDRESS- zipzee.in@gmail.com]

Business Location: [Jamshedpur, Jharkhand, India]


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19. Acceptance of Terms


By accessing or using the website, you confirm that you have read, understood, and agreed to these Terms of Service.